Privacy policy

 

Effective Date: November 26, 2020

Last Updated: August 3, 2025

1. Introduction

Pinky Swear & Co. / Pinky Swear And Company Inc. (“Company”, “we”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information and outlines your rights under Canadian privacy laws.

By visiting www.pinkyswearandco.com (the “Website”), making a purchase, or interacting with our services, you consent to the practices described below. If you do not agree, please do not use the Website or submit any personal information.

2. What Is Personal Information?

“Personal information” means information that identifies you, or could be used to identify you, either alone or in combination with other data. This includes, but is not limited to:

  • Your name, email, address, phone number
  • Payment and billing details
  • Purchase history and preferences
  • IP address, device ID, browser data
  • Any content or correspondence you voluntarily submit

3. How We Collect Personal Information

We may collect information:

a) Directly from you:

  • When you place an order
  • Subscribe to emails
  • Create an account
  • Participate in promotions or contact us

b) Automatically through technology:

  • Cookies or similar technologies
  • Web analytics and browsing data
  • Device information and usage patterns

You may disable cookies through your browser settings, but this may limit functionality.

4. Use of Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about purchases, products, and updates

  • Improve our website, offerings, and customer service

  • Customize your shopping experience

  • Comply with legal obligations

  • Prevent fraud and enforce our terms

 

 

5. Disclosure of Personal Information

We may share your personal information:

  • With trusted third-party service providers (e.g., payment processors, shipping carriers, email providers) who help us operate our business

  • If legally required (e.g., in response to a court order, regulatory request, or lawful investigation)

  • To enforce our Terms or protect rights, property, or safety

  • As part of a business transfer, such as a merger, sale, or reorganization

We do not sell your personal information.

 

 

6. Email Marketing & Consent

We comply with Canada’s Anti-Spam Legislation (CASL). You will only receive marketing emails if you have given express consent or meet exemption criteria under CASL. You may unsubscribe at any time using the link at the bottom of our emails.

Transactional emails (e.g., order confirmations, shipping updates) will still be sent.

 

 

7. International Users

If you access the Website from outside Canada, please note that your data may be processed and stored in Canada or the United States, where privacy laws may differ.

 

 

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Anonymized or de-identified data may be retained indefinitely for business and analytical purposes.

 

 

9. Safeguarding Your Information

We implement physical, administrative, and technical measures to protect your personal data. While we strive to secure your information, no method of transmission or storage is completely secure.

Please do not submit sensitive personal data unless necessary.

 

 

10. Your Rights

You may:

  • Request access to the personal information we hold about you

  • Request corrections if your information is inaccurate or incomplete

  • Withdraw consent where applicable

To make a request, contact us at the address below. Identity verification may be required.

 

 

11. Children

Our Website is not intended for individuals under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors.

 

 

12. Changes to This Policy

We may update this Privacy Policy at any time. The revised version will be posted here with the updated date. Continued use of the Website indicates acceptance.

 

 

13. Contact Us

Privacy Officer

Pinky Swear & Co. / Pinky Swear And Company Inc.

80A Wayne Avenue

Scarborough, ON M1R 1Y5

Canada

📧 info@pinkyswearandco.com